Order Processing times: Orders have a 1-3 business day processing time line depending on when the order is placed. Delays can occur due to unforeseen circumstances due to holidays, severe weather, or delays with the postal service.

Tracking: All orders are shipped via usps and a tracking number will be emailed to the email provided. Please check your spam/junk folder a few days after ordering to make sure tracking was provided.

Shipping costs: Costs are based on weight and location of customer. International custom fees are the customer's responsibility. 

Stolen packages: Packages that are stated as delivered via usps and are unable to be located by the customer is the responsibility of the customer to file a claim with local police enforcement and usps.